To receive £5 bonus credit for leaving feedback, you need to leave feedback for 5 visits. You'll receive the £5 once each piece of feedback has been approved. Remember: your feedback should be original and as helpful as possible to give it the best chance of approval.
There are two likely situations that may lead you to question why you've not received feedback, even though you have reflected on at least 5 visits.
- Your feedback is awaiting approval, in which case sit tight for the feedback to be checked by our team - it won't take long!
- Some of your feedback has been rejected. Reasons for rejection include duplication, and offensive or duplicated material.
If you have any further questions about our feedback process then please contact us and we will help you within 2 hours. You can find out how to get in touch here.