Occasionally, front of house gym staff may have trouble redeeming passes, or may be confused when you mention that you’re from PayAsUGym. If this happens to you, please get in touch with us so we can unravel the kink in the system as soon as it crops up.
Articles in this section
- What is a Day Pass?
- What is a FitFix Pass?
- Why do I need ID to access the gym?
- Which facilities are available with my pass?
- I have purchased a pass but haven’t received my code
- How long is my pass valid for?
- How do I access a gym once I’ve purchased a pass?
- The gym staff seemed confused when I said I was a PayAsUGym user
- Can I extend or cancel my pass?
- Can I buy a pass for a friend?