Yes! We love it when you leave feedback. In fact, we actively encourage you to do so! For each 5 pieces of feedback you leave, we'll give you £5 bonus credit which will go towards future renewals or future pass purchases. To view the visits for which you can leave feedback, head to the options menu from the drop-down menu on our homepage and select the feedback tab. You will be able to leave feedback for every visit made with a Day Pass, and for every 1st, 5th, 10th (and so on) visits made with any other pass type.
Tell us what you think!
The feedback system we have in place is a great opportunity for you to tell gyms as well as us what we need to be doing to make you happier. Make the most of it and you'll enjoy a higher quality of service, on top of the bonus credit! Let us know what you think.