If you need to cancel a Day Pass during its validity period for whatever reason, your PayAsUGym account will be refunded bonus credit equivalent to the cost of the pass - convenient!
Our FitFix bundles can be cancelled for a full refund if they’re unused within the first 14 days of purchase. Of course, we understand the woes of injuries and the frustrations of disappointing facilities. If either of these prevent your full enjoyment of your FitFix passes, then please get in touch with our customer support team. We’ll do what we can to refund any unused or expired passes in these situations.